DO YOU TEST YOUR PRODUCT ON ANIMALS? No, we do not test on animals.
ARE YOUR PRODUCTS VEGAN-FRIENDLY? Yes. Most of our products vegan-friendly.
WHAT METHOD IS USED FOR SHIPPING? All packages in the United States are shipped via USPS & UPS
DO YOU SHIP TO PO BOXES? Yes, we ship to PO Boxes.
DO YOU SHIP INTERNATIONALLY? No, we only offer U.S. as of right now, we hope to offer international shipping in the near future.
I PLACED AN ORDER. WILL I RECEIVE AN ORDER CONFIRMATION? After you complete the checkout process, the Order Summary page will confirm the details of the order you have placed. The status of your order will be sent to you via email. When your order ships from our warehouse, you will receive a shipping confirmation email containing tracking information to track your shipment.
I HAVE NOT RECEIVED MY ORDER CONFIRMATION, WHAT SHOULD I DO? Order confirmations can sometimes take up to 24 hours due to high demand. If it has been 24 hours, please contact us by emailing firstname.lastname@example.org with your inquiry.
I’VE PLACED MY ORDER. WHAT IF I NEED TO CHANGE MY ORDER? We will do our best to accommodate any changes to your order. The best way to change or cancel an order is to contact us by emailing email@example.com
HOW DO I RETURN MY ORDER? We want you to be satisfied with your purchase! We hope you love what you ordered, but if not and you wish to return a product, please contact Customer Care by emailing firstname.lastname@example.org to obtain a return authorization and receive further instructions. We gladly accept returns of most new, unused items in their original condition.